23 OCT 2025 | Omni Group

Built to Deliver: How Black Bear Fulfillment Wraps Faster, Greener & Smarter with Omni

Overview

Black Bear Fulfillment, a leading Australian 3PL built by eCommerce entrepreneurs, partnered with Omni Group to enhance its fast-growing, sustainability-driven operations. Through Omni’s automated Superplus Pallet Wrapper, PaperFil Void Fill System, and eco-friendly packaging, Black Bear cut film use therefore reducing plastic waste, and boosted packing speed and safety. The collaboration has strengthened Black Bear’s position as a forward-thinking fulfilment partner — delivering faster, greener, and smarter results for over 125 brands nationwide.

About Black Bear Fulfillment

Founded by eCommerce entrepreneurs who experienced the growing pains of scaling online retail, Black Bear Fulfillment was built to redefine the 3PL (third-party logistics) experience in Australia.

Unlike traditional warehouses, Black Bear’s model is rooted in a people-first, partnership-driven philosophy — positioning themselves as an extension of their clients’ brands, not just a service provider.

With fulfilment centres in Melbourne and Brisbane, Black Bear now supports over 125 brands and processes more than 140,000 orders every month, maintaining a remarkable 99.97 % order accuracy rate. Their growth is powered by a relentless focus on speed, simplicity, transparency, and sustainability.

As the company scaled, it sought packaging and logistics solutions that would complement its fast-paced fulfilment environment while reinforcing its sustainability commitments.

The Challenge

As order volumes expanded, Black Bear faced several key challenges common to high-throughput 3PL operations:

The team identified several key challenges:

Manual inefficiencies in pallet wrapping slowing down dispatch.
Excess plastic film use leading to unnecessary waste and cost.
Inconsistent wrapping quality, particularly across different pallet heights and loads.
A growing need for eco-friendly packaging that didn’t compromise strength or speed.
The desire to streamline supply through a single trusted packaging partner.

To continue delivering the same accuracy, service and turnaround that their clients expect, Black Bear partnered with Omni Group — known for its innovative, sustainability-driven packaging technology.

The Solution

Omni worked closely with Black Bear Fulfillment to implement a comprehensive packaging ecosystem, integrating automation, performance and sustainability into one streamlined workflow.

1. Omni Superplus Pallet Wrapping Machine

At the heart of Black Bear’s operation is the Omni Superplus Pallet Wrapping Machine — a powerful, automated solution designed for heavy-duty wrapping with precision and speed. The Superplus is equipped with the automatic film cut and clamp, eliminating manual film handling and removing film dags for a cleaner, safer operation.

A standout feature for Black Bear has been the remote-control system, which allows operators to start and stop wrapping cycles without leaving their forklifts:

“The remote’s amazing. So now our operators don’t have to get off the fork. It’s so good. So much faster. They can just stay on the fork, push the button, and drive back in a couple minutes when it’s finished wrapping.”

2. PaperFil Void Fill System

To replace plastic void fill materials, Black Bear adopted the Omni PaperFil Manual Dispenser and PaperFil Paper Void Fill system. This 100 % recyclable paper system provides robust cushioning for fragile and irregular-shaped products while eliminating the need for plastic air pillows and foam. By moving to paper-based void fill, Black Bear reduced its reliance on plastics and improved the recyclability of outbound packaging — a key step in achieving their long-term environmental goals.

3. Eco-Friendly Packaging & Consumables

Sustainability isn’t a marketing message for Black Bear — it’s a daily operational reality.

Over the past four years, the company has relied on Omni’s Cardboard Warehouse Trays, which have proven durable, practical and fully recyclable. These trays withstand heavy use in a high-volume warehouse environment with zero issues.

“We’ve been using Omni’s cardboard trays for four years with no issues — they’re strong, sustainable, and perfect for our packing lines.”

In addition to trays, Omni provides Black Bear with a comprehensive suite of packaging consumables, ensuring consistency, supply reliability and brand alignment:

Padded Bubble Mailers for protective shipping.
Recycled Courier Mailing Bags made from post-consumer waste.
Custom and Standard Cardboard Boxes tailored to product dimensions.
Water-Activated Reinforced Paper Tape for tamper-evident, plastic-free sealing (60 mm × 92 m). ·
Thermal Labels for precise and durable logistics printing (102 mm × 150 mm).

These solutions not only improve operational efficiency but also help Black Bear meet its internal sustainability benchmarks and client expectations for environmentally responsible fulfilment.

The Results

Black Bear’s partnership with Omni Group has produced measurable results across efficiency, sustainability and cost savings:

Reduction in film usage through automated power pre-stretch technology.
Faster pallet wrapping cycles using a remote-controlled pallet wrapper.
Improved safety and ergonomics, with forklift-operated automation.
Reduced plastic waste, replacing foam and film with recyclable paper solutions.
Four years of tray durability with zero replacements required.
Consolidated supply chain, with all consumables sourced from one trusted partner.
Enhanced client confidence through more consistent, professional packaging outcomes.

The Outcome

Through its partnership with Omni Group, Black Bear Fulfillment has built a next-generation packaging operation that is fast, scalable and environmentally responsible.

From the Superplus Pallet Wrapping Machine that saves hours of operator time each week, to the PaperFil Void Fill System that eliminates plastic, every element of Omni’s solution contributes to Black Bear’s operational excellence and long-term growth.

Today, Black Bear stands as one of Australia’s most forward-thinking fulfilment providers — combining innovation, sustainability and precision to deliver an unmatched experience for both clients and consumers.

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