OMNI MACHINERYโข & SERVICE
Omni Machineryโข is a dedicated team of technicians who provide regular maintenance checks, emergency repairs and training for your Omni packaging machines.ย
Our team is here to support your operations with fast and effective servicing. Book a service for pallet wrappers, strapping machines, taping machines, and void fill dispensers.
WE COME TO YOU, ANYWHERE YOU ARE!ย
REGULAR SERVICING
Keep your pallet wrappers running at peak efficiency with regular servicing and maintenance. With a service agreement, we will remind you when your next machine service is due and arrange a technician site visit. Regular servicing will help to prevent breakdowns, book yours in today.
BREAKDOWN ASSISTANCE
With breakdown assistance, same day or next working day call outs are available. Omni Machinery has an extensive spare parts inventory, so we are well equipped to get your machine back up and running.ย Contact service@omnigroup.com.au for more info.
WHAT MACHINERY SERVICE INVOLVE?
Depending on usage, most machinery requires 2โ4 services per year. Tailored service agreements, preventative maintenance, and on-site spare parts reduce downtime, with same-day or next working-day call-outs and a comprehensive spare parts inventory to keep you running.
WHY CHOOSE OMNI MACHINERYโข AND SERVICE?
Dedicated Service Department
Our Omni Machineryโข department delivers outstanding customer service, supporting all Omni packaging machinery including pallet wrapping, strapping, taping, and void fill machines.
Expert Support & Maintenance
The service team ensures your machines run at peak efficiency, providing regular maintenance, emergency repairs, and training on new machinery.
Flexible Options & Warranties
Selected machinery includes 5- and 10-year warranties, with machine loan, rental, or purchase options available to suit your needs.
Proactive & Reliable Assistance
We manage service reminders, arrange technician site visits at convenient times, and offer breakdown assistance whenever needed.
OMNI'S AWARDS & RECOGNITION
Earned international certifications for excellence in packaging machinery & consumables
SERVICE RATES
Please speak with our service team about available proactive fixed-rate options. Prices below exclude GST.
| STANDARD SERVICE RATES | |||
|---|---|---|---|
| Monday to Friday | *7:30am โ 4:30pm | Standard Labour | $165/hour + gst |
| Monday to Friday | All other times | Overtime Labour | $350/hour + gst |
| Saturday โ Sunday | Anytime | Weekend Labour | $350/hour + gst |
| Public Holidays | Anytime | Public Holiday Labour | $350/hour + gst |
| Call out charge | *Standard working hours | Attendance within 24 hours | $180 |
| Call out charge | Overtime / Weekend / Public Holiday | Attendance within 24 hours | $280 |
| Travel | *Standard working hours | Standard Travel | $165/hour + gst |
| Travel | Overtime / Weekend / Public Holiday | Overtime Travel | $350/hour + gst |
DAMAGE WAIVER
An additional special insurance provision to give you added peace of mind & protection โ see terms
WARRENTY TERMS
Pallet Wrapping Machines Warranty Terms
